ePestSupply

Home Services • United Statesepestcontrol.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+3.6 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home Services companies

#70of 92

Top 76% · Bottom Tier

#1 (best)#92 (worst)

#68Peer

#69Peer

#70This company

#71Peer

#72Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 24% negative

72%

positive

Positive72%
Neutral3%
Negative24%

Sentiment Balance

Covering December 2021 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2021.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.2%

Response Speed

17.2%

Product Quality

13.5%

Customer Support

11.9%

Loyalty

10.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH53/100

53/100

signal score

•Built from a negative-review share of 38.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.2%

4★

4.3%

3★

2.2%

2★

0.8%

1★

1.5%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 97.3% in the three months before that.

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