Based on public reviews and response behavior.
100 reviews over 859 days (about 3.5 per month). Busiest month: 60% of reviews — one month dominates this sample. Languages: en 98%, ca 1%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
61.3
Industry average 65.6
4.3 below average
Rating
3.60
Industry average 4.46
0.86 below average
Reply rate
—
Industry average 31.7%
not measured
Not ranked
no reviews in the last 12 months
70% of reviews positive, 30% negative
Covering August 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.138 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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