Customereye

ABTA Travel Insurance

Finance & Insurancewww.abtatravelinsurance.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

182 reviews over 354 days (about 16 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

88/100
+34.4 vs. last month4.62 ★ average rating · 182 reviews
88/100 from 182 reviews over 12 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026

Score

88.4

Industry average 62.9

25.5 above average

Rating

4.62

Industry average 4.27

0.35 above average

Reply rate

—

Industry average 49.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#88of 1998 ranked in Finance & Insurance
Top 4% · Top Tier
#1 (best)#1998 (worst)
#86Peer
#87Peer
#88This company
#89Peer
#90Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 14% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Pricing
Hidden
Response Speed
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance