Based on public reviews and response behavior.
100 reviews over 2,370 days (about 1.3 per month). Busiest month: 40% of reviews. Languages: en 99%, ja 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
53.9
Industry average 65.6
11.7 below average
Rating
4.01
Industry average 4.46
0.45 below average
Reply rate
—
Industry average 31.7%
not measured
Not ranked
no reviews in the last 12 months
77% of reviews positive, 20% negative
Covering July 2018 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 75% negative and 25% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.168). Review the worst months in the trend data to identify specific operational or product issues.
"Delivery Shipping" is the strongest recurring theme in the reviews: 62 mentions with a sentiment score of 78.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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