Wool n Stuff

Hobbies & Arts • United Kingdomwoolnstuff.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

4.87 ★ average rating · 314 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#22of 467

Top 5% · Top Tier

#1 (best)#467 (worst)

#20Peer

#21Peer

#22This company

#23Peer

#24Peer

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral0%
Negative8%

Sentiment Balance

Covering March 2020 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 285 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2020.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.8%

Delivery Shipping

18.3%

Product Quality

16.2%

Loyalty

15.1%

Response Speed

14.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 20.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.7%

4★

5.1%

3★

0.6%

2★

0.0%

1★

1.6%

Based on 314 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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