Based on public reviews and response behavior.
200 reviews over 116 days (about 52 per month). Busiest month: 31% of reviews. Languages: en 100%.
Home & Living average: score 66.1, rating 4.44 stars, reply rate 47.5%, over 3,746 ranked companies · benchmark 7 Oct 2026
Score
85.6
Industry average 66.1
19.5 above average
Rating
4.76
Industry average 4.44
0.32 above average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering September 2026 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,746 ranked companies in Home & Living (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 85.6 places the company in the top quarter of about 3,700 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 146 mentions with a sentiment score of 92.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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