Customereye

White Horse Surveyors

Real Estate & Property • United Kingdomwhitehorsesurveyors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 383 days (about 48 per month). Busiest month: 24% of reviews.

Overall Score

52/100
−21.1 vs. last month4.58 ★ average rating · 600 reviews
52/100 from 600 reviews over 6 months, high confidence.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

51.6

Industry average 66.8

15.2 below average

Rating

4.58

Industry average 4.21

0.37 above average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#538of 637 ranked in Real Estate & Property
Top 84% · Bottom Tier
#1 (best)#637 (worst)
#536Peer
#537Peer
#538This company
#539Peer
#540Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering November 2023 — 33 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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