Customereye

WeddingWire

Gifts & Party Supplies • Chevy Chaseweddingwire.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
+30.0 vs. last month4.12 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#121of 149
Top 81% · Bottom Tier
#1 (best)#149 (worst)
#119Peer
#120Peer
#121This company
#122Peer
#123Peer

Overall Customer Sentiment

Below Average

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering July 2026 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,098 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.2%
Product Quality
19.3%
Onboarding
14.5%
Loyalty
11.8%
Pricing
7.5%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 7.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 26.2% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
69.0%
4
8.7%
3
3.4%
2
3.4%
1
15.5%

Based on 1,100 analyzed reviews. Sentiment is holding steady: 70.6% of reviews in the last three months were positive, compared with 68.2% in the three months before that.

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