Based on public reviews and response behavior.
2,638 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Appliances & Home Electronics average: score 59.3, rating 3.98 stars, reply rate 35.0%, over 921 ranked companies · benchmark 3 Nov 2026
Score
48.2
Industry average 59.3
11.0 below average
Rating
4.06
Industry average 3.98
0.08 above average
Reply rate
—
Industry average 35.0%
not measured
Not ranked
no reviews in the last 12 months
73% of reviews positive, 25% negative
Covering November 2019, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 921 ranked companies in Appliances & Home Electronics (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 38 mentions with a sentiment score of 74.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
