Customereye

Wallfillers

Hobbies & Arts • United Kingdomwallfillers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
−5.6 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#71of 467
Top 15% · Top Tier
#1 (best)#467 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2024 — 22 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.2%
Product Quality
21.3%
Response Speed
15.1%
Loyalty
10.2%
Customer Support
8.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 23.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
81.3%
4
5.7%
3
4.0%
2
3.3%
1
5.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.1% of reviews in the last three months were positive, compared with 91.7% in the three months before that.

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