Customereye

Wallbox Chargers

Automotive & Mobility • Spainwallbox.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

30/100
−20.0 vs. last month2.48 ★ average rating · 1,014 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#252of 265
Top 95% · Bottom Tier
#1 (best)#265 (worst)
#250Peer
#251Peer
#252This company
#253Peer
#254Peer

Overall Customer Sentiment

Below Average

37% of reviews positive, 61% negative

37%
positive
  • Positive37%
  • Neutral2%
  • Negative61%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
18.3%
Customer Support
16.5%
Problem Resolution
15.2%
Communication
13.3%
Loyalty
10.7%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 18.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH84/100
84/100
signal score
  • Built from a negative-review share of 61.2% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating
5
28.1%
4
5.7%
3
5.0%
2
8.4%
1
52.8%

Based on 1,014 analyzed reviews. Sentiment is slipping: 16.7% of reviews in the last three months were positive, compared with 22.6% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis