Based on public reviews and response behavior.
100 reviews over 1,092 days (about 2.8 per month). Busiest month: 18% of reviews. Languages: en 95%, no 2%, unknown 2%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
55.7
Industry average 65.6
9.9 below average
Rating
3.10
Industry average 4.46
1.36 below average
Reply rate
—
Industry average 31.7%
not measured
Not ranked
no reviews in the last 12 months
60% of reviews positive, 39% negative
Covering November 2022 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.109 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.742). Review the worst months in the trend data to identify specific operational or product issues.
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