Customereye

Virectin

Supplements & Nutrition • United Statesvirectinstore.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
−7.9 vs. last month3.73 ★ average rating · 421 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#175of 301
Top 58% · Mid Pack
#1 (best)#301 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Overall Customer Sentiment

Mid Pack

49% of reviews positive, 47% negative

49%
positive
  • Positive49%
  • Neutral4%
  • Negative47%

Sentiment Balance

Covering August 2024 — 27 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 415 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
29.2%
Response Speed
13.4%
Loyalty
11.0%
Onboarding
10.8%
Product Quality
9.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 29.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH76/100
76/100
signal score
  • Built from a negative-review share of 59.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
50.8%
4
15.7%
3
8.6%
2
5.7%
1
19.2%

Based on 421 analyzed reviews. Sentiment is slipping: 65.6% of reviews in the last three months were positive, compared with 76.1% in the three months before that.

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