Customereye

Veno Scorp

Computers & Hardware • United Kingdomveno-scorp.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−12.1 vs. last month4.50 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#71of 127
Top 56% · Mid Pack
#1 (best)#127 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%
positive
  • Positive78%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering November 2024 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
17.9%
Delivery Shipping
17.8%
Response Speed
14.4%
Customer Support
13.9%
Loyalty
8.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 29.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
80.8%
4
6.3%
3
2.5%
2
2.7%
1
7.7%

Based on 600 analyzed reviews. Sentiment is slipping: 86.0% of reviews in the last three months were positive, compared with 92.9% in the three months before that.

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