Customereye

Vape Jucce

Vaping & Smoking Alternatives • United Kingdomvape-jucce.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

67/100
−32.4 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Vaping & Smoking Alternatives companies

#19of 173
Top 11% · Top Tier
#1 (best)#173 (worst)
#17Peer
#18Peer
#19This company
#20Peer
#21Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 18% negative

82%
positive
  • Positive82%
  • Neutral0%
  • Negative18%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.3%
Loyalty
21.5%
Customer Support
15.9%
Pricing
14.4%
Value For Money
5.3%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 3.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 30.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
83.5%
4
1.7%
3
1.3%
2
2.0%
1
11.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.9% of reviews in the last three months were positive, compared with 91.7% in the three months before that.

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