U-Save Car & Truck Rental

Automotive & Mobility • Ridgeland, MSusave.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

40/100

−33.3 vs. last month2.02 ★ average rating · 570 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#217of 265

Top 82% · Bottom Tier

#1 (best)#265 (worst)

#215Peer

#216Peer

#217This company

#218Peer

#219Peer

Overall Customer Sentiment

Below Average

30% of reviews positive, 68% negative

30%

positive

Positive30%
Neutral2%
Negative68%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 522 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing

19.6%

Loyalty

16.7%

Customer Support

16.4%

Response Speed

9.6%

Product Quality

9.1%

Most feedback concerns Pricing.

The most common complaint theme is Pricing, making up 19.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH98/100

98/100

signal score

•Built from a negative-review share of 69.3% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.0avg rating

5★

18.2%

4★

4.6%

3★

5.3%

2★

5.1%

1★

66.8%

Based on 570 analyzed reviews. Sentiment is slipping: 14.8% of reviews in the last three months were positive, compared with 22.6% in the three months before that.

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