Based on public reviews and response behavior.
570 reviews over 2,976 days (about 5.8 per month). Busiest month: 12% of reviews.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 12 Oct 2026
Score
39.9
Industry average 63.6
23.7 below average
Rating
2.02
Industry average 4.30
2.28 below average
Reply rate
—
Industry average 40.9%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 68% negative
Covering October 2024 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 570 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Automotive & Mobility (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.305 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.392). Review the worst months in the trend data to identify specific operational or product issues.
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