Based on public reviews and response behavior.
63 reviews over 986 days (about 1.9 per month). Busiest month: 18% of reviews. Languages: en 100%.
Home Services average: score 70.3, rating 4.63 stars, reply rate 44.5%, over 2,037 ranked companies · benchmark 16 Oct 2026
Score
52.0
Industry average 70.3
18.3 below average
Rating
4.19
Industry average 4.63
0.44 below average
Reply rate
—
Industry average 44.5%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering August 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 63 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,037 ranked companies in Home Services (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.316 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.465). Review the worst months in the trend data to identify specific operational or product issues.
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