Customereye

Element3-Heating Ltd

Home Serviceselement3-heating.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,556 days (about 2 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

52/100
4.99 ★ average rating · 100 reviews
52/100 from 100 reviews over 15 months, moderate confidence.

Home Services average: score 70.3, rating 4.63 stars, reply rate 44.5%, over 2,037 ranked companies · benchmark 16 Oct 2026

Score

51.8

Industry average 70.3

18.5 below average

Rating

4.99

Industry average 4.63

0.36 above average

Reply rate

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Industry average 44.5%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1872of 2037 ranked in Home Services
Top 92% · Bottom Tierdown 9 from last month
#1 (best)#2037 (worst)
#1870Peer
#1871Peer
#1872This company
#1873Peer
#1874Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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