Based on public reviews and response behavior.
100 reviews over 269 days (about 11 per month). Busiest month: 37% of reviews. Languages: en 95%, unknown 4%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 25 Oct 2026
Score
72.9
Industry average 66.0
6.9 above average
Rating
4.89
Industry average 4.47
0.42 above average
Reply rate
—
Industry average 31.9%
not measured
Not ranked
no reviews in the last 12 months
90% of reviews positive, 9% negative
Covering April 2021 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 89.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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