Customereye

UK Visa Portal

Travel & Hospitalityukvisaportal.com

Review data last updated .

Based on public reviews and response behavior.

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197 reviews over 11 days (about 545 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 92%, de 3%, it 3%.

Overall Score

54/100
Short observation window (11 days)
4.03 ★ average rating · 197 reviews
54/100 from 197 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Travel & Hospitality average: score 56.6, rating 3.95 stars, reply rate 41.7%, over 289 ranked companies · benchmark 17 Sept 2026

Score53.6vs 56.63.0Rating4.03vs 3.950.08Reply ratevs 41.7%

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#167of 289 ranked in Travel & Hospitality
Top 58% · Mid Pack
#1 (best)#289 (worst)
#165Peer
#166Peer
#167This company
#168Peer
#169Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

53% of reviews positive, 41% negative

53%
positive
  • Positive53%
  • Neutral6%
  • Negative41%

Sentiment Balance

Covering September 2026 — 197 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 41% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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