Customereye

UKCC

Gambling & Betting • United Kingdomukcc.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

63/100
−0.8 vs. last month5.00 ★ average rating · 295 reviews

Competitive Performance Rank

Among fully-analyzed Gambling & Betting companies

#18of 91
Top 20% · Top Tier
#1 (best)#91 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Overall Customer Sentiment

Category Leader

100% of reviews positive, 0% negative

100%
positive
  • Positive100%
  • Neutral0%
  • Negative0%

Sentiment Balance

Covering March 2023 — 61 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 0% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 284 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
30.3%
Loyalty
17.7%
Pricing
12.8%
Response Speed
8.7%
Customer Support
7.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW5/100
5/100
signal score
  • Built from a negative-review share of 4.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
100.0%
4
0.0%
3
0.0%
2
0.0%
1
0.0%

Based on 295 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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