TutorCare

Schools & Academic Education • United Kingdomtutorcare.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−6.9 vs. last month4.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#121of 203

Top 60% · Mid Pack

#1 (best)#203 (worst)

#119Peer

#120Peer

#121This company

#122Peer

#123Peer

Overall Customer Sentiment

Mid Pack

89% of reviews positive, 10% negative

89%

positive

Positive89%
Neutral1%
Negative10%

Sentiment Balance

Covering November 2024 — 27 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

21.7%

Loyalty

21.7%

Customer Support

19.7%

Onboarding

11.6%

Pricing

9.2%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 22.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.3%

4★

5.7%

3★

0.8%

2★

0.3%

1★

2.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.0% of reviews in the last three months were positive, compared with 96.0% in the three months before that.

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