Customereye

UK Open College

Schools & Academic Educationukopencollege.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,135 days (about 2.7 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

77/100
4.51 ★ average rating · 100 reviews
77/100 from 100 reviews over 16 months, moderate confidence.

Schools & Academic Education average: score 67.7, rating 4.52 stars, reply rate 38.4%, over 1,245 ranked companies · benchmark 7 Oct 2026

Score

77.0

Industry average 67.7

9.3 above average

Rating

4.51

Industry average 4.52

in line with average

Reply rate

—

Industry average 38.4%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#336of 1245 ranked in Schools & Academic Education
Top 27% · Upper Half
#1 (best)#1245 (worst)
#334Peer
#335Peer
#336This company
#337Peer
#338Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering January 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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