Customereye

TurboDebt

Finance & Insurance • United Statesturbodebt.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

90/100
−2.7 vs. last month4.90 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#1of 373
Top 1% · Top Tier
#1 (best)#373 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering July 2026 — 48 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
33.6%
Product Quality
18.7%
Onboarding
17.0%
Pricing
8.6%
Loyalty
8.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100
13/100
signal score
  • •Built from a negative-review share of 10.9% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5★
95.7%
4★
2.2%
3★
0.4%
2★
0.2%
1★
1.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 97.4% of reviews in the last three months were positive, compared with 98.4% in the three months before that.

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