Based on public reviews and response behavior.
81 reviews over 621 days (about 4 per month). Busiest month: 21% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 61.3, rating 3.93 stars, reply rate 39.5%, over 971 ranked companies · benchmark 13 Oct 2026
Score
49.0
Industry average 61.3
12.3 below average
Rating
3.95
Industry average 3.93
0.02 above average
Reply rate
—
Industry average 39.5%
not measured
Not ranked
no reviews in the last 12 months
75% of reviews positive, 24% negative
Covering March 2023 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 81 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 971 ranked companies in Travel & Hospitality (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.115). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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