Customereye

Trafalgar Travel

Travel & Hospitalitytrafalgar.com

Review data last updated .

Based on public reviews and response behavior.

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118 reviews over 147 days (about 24 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

74/100
Short observation window (147 days)
+13.6 vs. last month4.09 ★ average rating · 118 reviews
74/100 from 118 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Travel & Hospitality average: score 61.1, rating 4.01 stars, reply rate 43.7%, over 550 ranked companies · benchmark 29 Sept 2026

Score

74.0

Industry average 61.1

12.9 above average

Rating

4.09

Industry average 4.01

0.08 above average

Reply rate

—

Industry average 43.7%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#153of 550 ranked in Travel & Hospitality
Top 28% · Upper Half
#1 (best)#550 (worst)
#151Peer
#152Peer
#153This company
#154Peer
#155Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

84% of reviews positive, 16% negative

84%
positive
  • Positive84%
  • Neutral0%
  • Negative16%

Sentiment Balance

Covering September 2026 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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