Customereye

Thrift+

Entertainment & Events • United Kingdomthrift.plus

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
4.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#101of 322
Top 31% · Upper Half
#1 (best)#322 (worst)
#99Peer
#100Peer
#101This company
#102Peer
#103Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 150 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 10% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.0%
Delivery Shipping
15.7%
Loyalty
14.8%
Response Speed
13.8%
Pricing
13.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 8.3% across this company's analyzed reviews.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
91.7%
4
1.2%
3
0.3%
2
0.5%
1
6.3%

Based on 600 analyzed reviews.

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