Based on public reviews and response behavior.
154 reviews over 448 days (about 10 per month). Busiest month: 22% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026
Score
68.2
Industry average 53.7
14.5 above average
Rating
4.90
Industry average 3.76
1.14 above average
Reply rate
—
Industry average 36.3%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 3% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Share of theme mentions
Themes extracted from 154 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 401 ranked companies in Shipping & Delivery (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.104). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 94 mentions with a sentiment score of 92.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
