Based on public reviews and response behavior.
100 reviews over 1,841 days (about 1.6 per month). Busiest month: 10% of reviews. Languages: en 100%.
Schools & Academic Education average: score 68.1, rating 4.53 stars, reply rate 38.3%, over 1,427 ranked companies · benchmark 9 Oct 2026
Score
68.4
Industry average 68.1
0.3 above average
Rating
4.36
Industry average 4.53
0.17 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,427 ranked companies in Schools & Academic Education (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 74% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 46 mentions with a sentiment score of 86.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.