Customereye

SpanishVIP

Schools & Academic Education • Canadaspanishvip.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

78/100
4.92 ★ average rating · 514 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#1of 203
Top 1% · Top Tier
#1 (best)#203 (worst)
#1This company
#2Peer
#3Peer
#4Peer
#5Peer

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 507 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
24.1%
Product Quality
20.0%
Customer Support
17.1%
Pricing
12.7%
Problem Resolution
6.6%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 3.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.7%
4
2.9%
3
0.0%
2
0.2%
1
1.2%

Based on 514 analyzed reviews. Sentiment is slipping: 90.9% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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