Customereye

Thesignbuilder

Printing & Signage • Bowerhillthesignbuilder.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

57/100
4.76 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#116of 232
Top 50% · Upper Half
#1 (best)#232 (worst)
#114Peer
#115Peer
#116This company
#117Peer
#118Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.8%
Customer Support
16.4%
Delivery Shipping
14.8%
Loyalty
11.9%
Response Speed
11.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100
18/100
signal score
  • •Built from a negative-review share of 14.3% across this company's analyzed reviews.
  • •2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5★
88.5%
4★
5.8%
3★
2.0%
2★
0.3%
1★
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.9% of reviews in the last three months were positive, compared with 92.0% in the three months before that.

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