Cosmetics & Fragrance • United Kingdomthescentreserve.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 31 days (about 589 per month). Busiest month: 94% of reviews — one month dominates this sample.
Cosmetics & Fragrance average: score 61.0, rating 4.31 stars, reply rate 37.2%, over 406 ranked companies · benchmark 7 Oct 2026
Score
53.6
Industry average 61.0
7.4 below average
Rating
4.51
Industry average 4.31
0.20 above average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering November 2024 — 36 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 11% negative and 3% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 406 ranked companies in Cosmetics & Fragrance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.155). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 14% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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