Customereye

thegiftio.com

General Retail & Marketplaces • United Statesthegiftio.com

Review data last updated .

Based on public reviews and response behavior.

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732 days of reviews, with a sparse monthly review flow. Busiest month: 12% of reviews. Languages: en 92%, unknown 5%, da 1%.

Overall Score

78/100
4.15 ★ average rating
78/100 from public reviews over 14 months, moderate confidence.

General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.2%, over 2,516 ranked companies · benchmark 4 Nov 2026

Score

78.1

Industry average 64.1

14.0 above average

Rating

4.15

Industry average 4.25

0.10 below average

Reply rate

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Industry average 36.2%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#421of 2516 ranked in General Retail & Marketplaces
Top 17% · Top Tier
#1 (best)#2516 (worst)
#419Peer
#420Peer
#421This company
#422Peer
#423Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 25% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative25%

Sentiment Balance

Covering April 2026, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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