Customereye

The AA Accident Assist

Finance & Insurancetheaa.com%2Fbreakdown-cover%2Faccident-assist

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 240 days (about 25 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

52/100
4.62 ★ average rating · 200 reviews
52/100 from 200 reviews over 6 months, moderate confidence.

Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026

Score

52.2

Industry average 63.3

11.0 below average

Rating

4.62

Industry average 4.27

0.35 above average

Reply rate

—

Industry average 49.1%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#1702of 2137 ranked in Finance & Insurance
Top 80% · Bottom Tierdown 85 from last month
#1 (best)#2137 (worst)
#1700Peer
#1701Peer
#1702This company
#1703Peer
#1704Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

68% of reviews positive, 29% negative

68%
positive
  • Positive68%
  • Neutral4%
  • Negative29%

Sentiment Balance

Covering June 2026 — 17 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
Hidden
Delivery Shipping
Hidden
Problem Resolution
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Finance & Insurance