The Laser Boutique

Gifts & Party Supplies • United Kingdomthe-laser-boutique.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

50/100

+5.5 vs. last month4.06 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#113of 149

Top 76% · Bottom Tier

#1 (best)#149 (worst)

#111Peer

#112Peer

#113This company

#114Peer

#115Peer

Overall Customer Sentiment

Below Average

77% of reviews positive, 22% negative

77%

positive

Positive77%
Neutral1%
Negative22%

Sentiment Balance

Covering November 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

19.9%

Product Quality

16.5%

Customer Support

15.9%

Loyalty

14.8%

Response Speed

9.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 9.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 13.3% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

73.8%

4★

2.2%

3★

1.0%

2★

2.5%

1★

20.5%

Based on 600 analyzed reviews. Sentiment is improving: 88.3% of reviews in the last three months were positive, compared with 67.9% in the three months before that.

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