Customereye

Tanning Lotion Depot

Cosmetics & Fragrance • United Statestanninglotiondepot.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
4.69 ★ average rating · 551 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#41of 191
Top 21% · Top Tier
#1 (best)#191 (worst)
#39Peer
#40Peer
#41This company
#42Peer
#43Peer

Overall Customer Sentiment

Category Leader

83% of reviews positive, 14% negative

83%
positive
  • Positive83%
  • Neutral3%
  • Negative14%

Sentiment Balance

Covering February 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 544 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.4%
Product Quality
16.8%
Response Speed
16.7%
Pricing
16.3%
Loyalty
10.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 1.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 30.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
85.7%
4
6.7%
3
2.9%
2
0.7%
1
4.0%

Based on 551 analyzed reviews. Sentiment is slipping: 83.3% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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