Customereye

Talentis GatedTalent

Jobs & Recruitment • United Kingdomtalentis.global

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

66/100
+8.3 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#13of 78
Top 17% · Top Tier
#1 (best)#78 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral3%
  • Negative18%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
29.7%
Customer Support
23.9%
Loyalty
10.4%
Response Speed
9.6%
Onboarding
7.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • •Built from a negative-review share of 27.7% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5★
64.8%
4★
23.7%
3★
6.0%
2★
1.8%
1★
3.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 81.8% of reviews in the last three months were positive, compared with 84.2% in the three months before that.

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