Customereye

Nigel Frank International

Jobs & Recruitmentwww.nigelfrank.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 436 days (about 7 per month). Busiest month: 13% of reviews. Languages: en 85%, de 7%, fr 7%.

Overall Score

75/100
−33.3 vs. last month4.59 ★ average rating · 100 reviews
75/100 from 100 reviews over 13 months, moderate confidence.

Jobs & Recruitment average: score 66.5, rating 4.37 stars, reply rate 44.9%, over 368 ranked companies · benchmark 6 Oct 2026

Score

75.4

Industry average 66.5

8.9 above average

Rating

4.59

Industry average 4.37

0.22 above average

Reply rate

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Industry average 44.9%

not measured

Competitive Performance Rank

Among ranked Jobs & Recruitment companies

#119of 368 ranked in Jobs & Recruitment
Top 32% · Upper Half
#1 (best)#368 (worst)
#117Peer
#118Peer
#119This company
#120Peer
#121Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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