Customereye

Sweepslots

Gaming & Esports • United Statessweepslots.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
+2.7 vs. last month4.12 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#86of 259
Top 33% · Upper Half
#1 (best)#259 (worst)
#84Peer
#85Peer
#86This company
#87Peer
#88Peer

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative13%

Sentiment Balance

Covering September 2024 — 34 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.0%
Customer Support
15.8%
Response Speed
15.3%
Loyalty
13.4%
Onboarding
12.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100
42/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
65.0%
4
12.7%
3
5.5%
2
2.7%
1
14.2%

Based on 600 analyzed reviews. Sentiment is slipping: 53.3% of reviews in the last three months were positive, compared with 91.1% in the three months before that.

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