Customereye

Swansea Tyres Limited

Auto Parts & Accessoriesswanseatyres.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,707 days (about 1.1 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

54/100
+9.1 vs. last month4.65 ★ average rating · 100 reviews
54/100 from 100 reviews over 8 months, moderate confidence.

Auto Parts & Accessories average: score 60.8, rating 4.30 stars, reply rate 32.8%, over 1,308 ranked companies · benchmark 17 Oct 2026

Score

53.8

Industry average 60.8

7.0 below average

Rating

4.65

Industry average 4.30

0.35 above average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#888of 1308 ranked in Auto Parts & Accessories
Top 68% · Mid Packup 8 from last month
#1 (best)#1308 (worst)
#886Peer
#887Peer
#888This company
#889Peer
#890Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering June 2019 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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