Customereye

Survival Servers

Software & Web Servicessurvivalservers.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 130 days (about 23 per month). Busiest month: 43% of reviews. Languages: en 91%, unknown 6%, ar 1%.

Overall Score

65/100
Short observation window (130 days)
+29.0 vs. last month4.72 ★ average rating · 100 reviews
65/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Software & Web Services average: score 60.0, rating 4.01 stars, reply rate 35.4%, over 2,440 ranked companies · benchmark 3 Nov 2026

Score

65.2

Industry average 60.0

5.2 above average

Rating

4.72

Industry average 4.01

0.71 above average

Reply rate

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Industry average 35.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#953of 2440 ranked in Software & Web Services
Top 39% · Upper Halfup 573 from last month
#1 (best)#2440 (worst)
#951Peer
#952Peer
#953This company
#954Peer
#955Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering August 2026 — 27 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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