Customereye

Street Smart® Transmission

Auto Parts & Accessories • United Statesstreetsmarttransmission.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+7.6 vs. last month4.66 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#60of 148
Top 41% · Upper Half
#1 (best)#148 (worst)
#58Peer
#59Peer
#60This company
#61Peer
#62Peer

Overall Customer Sentiment

Above Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering October 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
16.0%
Product Quality
14.8%
Loyalty
13.6%
Customer Support
13.5%
Onboarding
10.8%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 19.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.0%
4
5.7%
3
1.7%
2
1.3%
1
5.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.3% of reviews in the last three months were positive, compared with 93.7% in the three months before that.

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