Based on public reviews and response behavior.
52 days of reviews, with a steady monthly review flow. Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Auto Parts & Accessories average: score 61.3, rating 4.26 stars, reply rate 32.9%, over 1,090 ranked companies · benchmark 4 Nov 2026
Score
53.5
Industry average 61.3
7.8 below average
Rating
4.78
Industry average 4.26
0.52 above average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,090 ranked companies in Auto Parts & Accessories (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 103 mentions with a sentiment score of 85.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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