Based on public reviews and response behavior.
100 reviews over 525 days (about 5.8 per month). Busiest month: 10% of reviews. Languages: en 100%.
Gifts & Party Supplies average: score 64.8, rating 4.43 stars, reply rate 37.3%, over 416 ranked companies · benchmark 6 Oct 2026
Score
66.7
Industry average 64.8
1.9 above average
Rating
4.33
Industry average 4.43
0.10 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering May 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 416 ranked companies in Gifts & Party Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.204 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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