Based on public reviews and response behavior.
600 reviews over 279 days (about 65 per month). Busiest month: 25% of reviews.
Gifts & Party Supplies average: score 64.8, rating 4.43 stars, reply rate 37.3%, over 416 ranked companies · benchmark 6 Oct 2026
Score
68.1
Industry average 64.8
3.3 above average
Rating
4.27
Industry average 4.43
0.16 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2024 — 36 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 416 ranked companies in Gifts & Party Supplies (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.135). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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