Based on public reviews and response behavior.
200 reviews over 195 days (about 31 per month). Busiest month: 33% of reviews. Languages: en 100%, fr 1%.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 23 Oct 2026
Score
58.6
Industry average 65.3
6.7 below average
Rating
4.84
Industry average 4.42
0.42 above average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering September 2026 — 65 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 95% of reviews in this period, with 5% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 93.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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