Based on public reviews and response behavior.
200 reviews over 214 days (about 28 per month). Busiest month: 18% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 18 Oct 2026
Score
59.7
Industry average 63.1
3.4 below average
Rating
4.75
Industry average 4.22
0.53 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 9% negative
Covering September 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,191 ranked companies in General Retail & Marketplaces (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.216). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 7% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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