Based on public reviews and response behavior.
100 reviews over 485 days (about 6.3 per month). Busiest month: 11% of reviews. Languages: en 63%, nl 17%, fr 8%.
General Retail & Marketplaces average: score 63.1, rating 4.22 stars, reply rate 35.0%, over 3,191 ranked companies · benchmark 19 Oct 2026
Score
59.6
Industry average 63.1
3.5 below average
Rating
4.04
Industry average 4.22
0.18 below average
Reply rate
—
Industry average 35.0%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 39% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,191 ranked companies in General Retail & Marketplaces (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 18% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 76.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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