Customereye

Stewart Golf USA

Automotive & Mobility • United Statesstewartgolfusa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−9.6 vs. last month4.37 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#177of 265
Top 67% · Mid Pack
#1 (best)#265 (worst)
#175Peer
#176Peer
#177This company
#178Peer
#179Peer

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.7%
Product Quality
15.1%
Delivery Shipping
13.9%
Response Speed
12.0%
Problem Resolution
10.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 38.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
75.2%
4
8.8%
3
3.3%
2
3.2%
1
9.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 80.0% of reviews in the last three months were positive, compared with 81.8% in the three months before that.

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