Based on public reviews and response behavior.
53 reviews over 1,595 days (about 1 per month). Busiest month: 17% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Taxis & Public Transport average: score 67.2, rating 4.28 stars, reply rate 44.2%, over 90 ranked companies · benchmark 16 Oct 2026
Score
92.0
Industry average 67.2
24.8 above average
Rating
4.55
Industry average 4.28
0.27 above average
Reply rate
—
Industry average 44.2%
not measured
Not ranked
no reviews in the last 12 months
89% of reviews positive, 11% negative
Covering May 2023 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 53 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 90 ranked companies in Taxis & Public Transport (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 24 mentions with a sentiment score of 90.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
